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Repair Services

Trust WP&L for all your hardware repair needs.

We are proud to offer a variety of nationwide service options for our customers. Our service technicians are among the best in the industry and are always manufacturer certified and trained to ensure you get the best service possible.

We offer:

  • Onsite Repair
  • In House Depot Repair
  • Service contracts
  • Time and Material Repair

Your Service Your Way

Each company has different needs when it comes to service and we strive to provide the solution you need. Our time and material rates are extremely competitive and our work is top notch. Many companies choose to take advantage of the benefits offered with our yearly service contracts such as your choice of same day, next day or standard response times. Contact us to discuss how our service department can help you.

Onsite Repair

WP&L provides first class nationwide onsite service and support in North America for a variety of equipment including:

  • Barcode Printers
  • Point-of-Sale Equipment
  • RFID Equipment
  • Network Equipment
  • Wireless Network Equipment

With our genuine OEM parts, fast response times, & a 96% first-time fix rate we are confident that you will be totally satisfied with our service.

Depot Repair

Depot is an excellent choice for repair that will save you a little money while still providing top notch repair. Equipment is shipped directly to our repair facility where the industries best technicians will adjust, clean and repair your equipment. Your equipment will typically be repaired and shipped back to you within 48 hours.

Each depot repair receives the following special treatment.

  • Clean and reset all sensors to factory specifications
  • Adjust torsion rate and tension on ribbon clutches
  • Clean and adjust printhead and platen roller for optimum print quality
  • Adjust tension on belts, motors and springs for smooth operation
  • Clean and reset all electrical connections
  • Lubricate and adjust moving parts to factory specifications
  • Print test labels to ensure proper communication and correct printer performance
  • Clean inside and outside of printer housing

Contact us and give us a chance to be your preferred service provider.

 

 
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